How to Remove Malware from Windows 11 (Free, Step-by-Step Guide)

Worried your Windows 11 PC has a virus? Follow these 8 free steps to remove malware using Windows Defender and Malwarebytes — no tech skills or paid software needed.

Introduction

You notice your PC is suddenly sluggish, ads are popping up where they shouldn’t, or your browser keeps redirecting to strange websites. These are classic warning signs that malware — short for malicious software — may have infected your Windows 11 computer.

Malware includes viruses, spyware, adware, and ransomware: software designed to harm, spy on, or exploit your device. It gets in through suspicious email attachments, shady downloads, or malicious websites. The good news is you can remove most infections yourself, for free, using tools already built into Windows 11.

This guide walks you through removing malware from Windows 11 step by step — no tech expertise required.

Quick Answer

To remove malware from Windows 11, open Windows SecurityVirus & threat protectionScan options → select Microsoft Defender Offline scan → click Scan now. This deep scan runs before Windows loads, catching threats that hide from normal scans. For stubborn infections, follow up with a free Malwarebytes scan.

Signs Your Windows 11 PC May Have Malware

Before scanning, check whether your PC shows any of these common symptoms:

  • Your PC is significantly slower than usual
  • Unexpected pop-up ads appear, even on your desktop
  • Your browser homepage or default search engine changed without your input
  • Unknown programs appear in your app list
  • Windows Security or Task Manager won’t open
  • CPU, RAM, or disk usage is unusually high in Task Manager
  • Friends report receiving strange messages or emails from your accounts

If you spot two or more of these signs, run a scan right away.

Step 1: Update Windows Defender Before You Scan

Outdated virus definitions mean Windows Defender may miss brand-new threats. Always update before scanning.

  1. Click Start, type Windows Security, and open the app.
  2. Click Virus & threat protection.
  3. Under “Virus & threat protection updates,” click Check for updates.
  4. Wait for the update to finish before moving on.

Pro tip: Keep automatic updates turned on so Defender’s definitions are always current. Go to Settings → Windows Update and confirm that automatic updates are enabled.

Step 2: Run a Full Scan with Windows Defender

Windows Defender — officially called Microsoft Defender Antivirus — is built into Windows 11 and is genuinely effective. Independent security labs consistently rank it among the best free antivirus options available.

  1. In Windows Security, click Virus & threat protection.
  2. Click Scan options.
  3. Select Full scan (not Quick scan — Full scan checks every file on your PC).
  4. Click Scan now.

A full scan can take 30–60 minutes depending on how many files you have. Let it run to completion.

Troubleshooting tip: If the scan won’t start or Windows Security refuses to open, that itself can indicate malware actively blocking your defenses. Skip ahead to Step 4 (Safe Mode) or Step 5 (Malwarebytes) to work around it.

Step 3: Run a Microsoft Defender Offline Scan

Some malware digs in deep enough that it cannot be fully removed while Windows is running. The Offline scan restarts your PC and scans before Windows loads — the point where most malware can’t hide or fight back.

  1. Go to Windows Security → Virus & threat protection → Scan options.
  2. Select Microsoft Defender Offline scan.
  3. Click Scan now, then confirm by clicking Scan.
  4. Your PC restarts automatically and runs the scan (about 15 minutes).

This is the most powerful built-in scan available on Windows 11. Use it whenever you suspect a serious infection.

Step 4: Scan in Safe Mode for Stubborn Infections

If malware is actively blocking your scans, boot into Safe Mode first. In Safe Mode, Windows runs with the bare minimum of programs — most malware can’t load or interfere.

  1. Click Start → Settings → System → Recovery.
  2. Under “Advanced startup,” click Restart now.
  3. Choose Troubleshoot → Advanced options → Startup Settings → Restart.
  4. Press 4 to start in Safe Mode.
  5. Once in Safe Mode, repeat Steps 2 and 3.

Step 5: Run Malwarebytes Free (Second Opinion Scan)

No single tool catches everything. Malwarebytes (malwarebytes.com) is a well-trusted free tool that specializes in finding adware, spyware, and potentially unwanted programs that antivirus software sometimes misses.

  1. Download Malwarebytes from malwarebytes.com (the free version is sufficient).
  2. Install and open the application.
  3. Click Scan and let it run to completion.
  4. Review any detected items and click Quarantine to remove them.
  5. Restart your PC when prompted.

Pro tip: The free version of Malwarebytes is a manual scanner — it won’t run in the background. That’s fine. Use it after a suspected infection as a second opinion alongside Windows Defender.

Step 6: Remove Suspicious Startup Programs

Malware often adds itself to your startup list so it reloads automatically every time you boot. Checking and cleaning this list is an essential step.

  1. Press Ctrl + Shift + Esc to open Task Manager.
  2. Click the Startup apps tab.
  3. Look for any programs you don’t recognize or didn’t install yourself.
  4. Right-click a suspicious entry and select Disable.

If you’re unsure whether a program is legitimate, search its exact name online before disabling it. Disabling is safe — you can re-enable anything you need later.

Step 7: Reset Your Browser Settings

Adware commonly hijacks your browser — changing your homepage, default search engine, or installing unwanted extensions. Resetting your browser clears all of this.

In Google Chrome:

  1. Click the three-dot menu (top right) → Settings.
  2. Scroll down and click Reset settings.
  3. Click Restore settings to their original defaultsReset settings.

Microsoft Edge and Firefox have similar reset options under their Settings menus. Also visit your browser’s Extensions or Add-ons page and remove anything unfamiliar.

Step 8: Repair System Files with SFC

Malware can corrupt Windows system files, causing ongoing problems even after the infection is gone. The System File Checker (SFC) scans for and repairs that damage — completely free.

  1. Click Start and search for Command Prompt.
  2. Right-click it and choose Run as administrator.
  3. Type sfc /scannow and press Enter.
  4. Wait for the scan to complete (10–15 minutes).
  5. Restart your PC when it finishes.

If your PC still feels sluggish after removing malware, our guide on How to Speed Up a Slow Windows 11 PC (12 Easy Fixes) covers additional free performance fixes.

Common Mistakes to Avoid

  1. Only running a Quick Scan. Quick Scans only check the most common infection spots. Use Full Scan or Offline Scan for a thorough clean-up.
  2. Downloading “anti-malware” tools from pop-up ads. Fake security warnings that say “Your PC is infected — click here to fix it” are scams or malware in disguise. Only download tools directly from trusted sites like malwarebytes.com or microsoft.com.
  3. Skipping the browser reset. Even after removing malware, a hijacked browser keeps redirecting you. Always check your extensions and reset browser settings.
  4. Paying for “PC cleaner” tools that appear after a scare. Legitimate malware removal is free. Windows Defender and Malwarebytes Free handle the vast majority of infections at no cost.
  5. Not restarting after quarantine. Some files are fully removed only on restart. Always reboot after any scan that detects threats.
  6. Ignoring Windows Update. Many infections exploit unpatched vulnerabilities. Keeping Windows 11 up to date closes those doors. If Windows Update isn’t cooperating, see our guide on How to Fix Windows Update Not Working on Windows 11.

Frequently Asked Questions

Does Windows 11 have built-in malware protection?

Yes. Microsoft Defender Antivirus is built into Windows 11 and active by default. It provides real-time protection, cloud-based detection, and Offline scanning — all at no cost, with no installation needed.

How do I know if my PC has a virus?

Common signs include sudden slowdowns, unexpected pop-ups, browser redirects, unfamiliar installed programs, or unusually high CPU or disk usage in Task Manager. If you notice two or more of these, run a Full Scan right away.

Is the Malwarebytes free version good enough?

Yes, for manual clean-up after a suspected infection. The free version scans and removes existing threats. You don’t need the paid tier unless you want continuous real-time protection layered on top of Windows Defender.

Can malware survive a Windows 11 reset?

Very rarely. A full Windows reset that removes all files and apps eliminates almost all malware. Firmware-level infections and threats on connected external drives are the rare exception. A full reset is a last resort — the steps in this guide handle the vast majority of infections.

How long does a full Windows Defender scan take?

Typically 30–60 minutes, depending on how many files are on your PC. A Microsoft Defender Offline Scan takes around 15 minutes because it runs before Windows fully loads.

What should I do if malware keeps coming back?

Scan your startup programs and browser extensions carefully, and also run a scan on any connected external drives. If threats keep reappearing, try the Microsoft Defender Offline scan from Safe Mode for the deepest possible clean. As a last resort, a clean reinstall of Windows 11 will eliminate any persistent infection. If Windows is also freezing or behaving erratically, tackle that alongside the malware removal.

Do I need a paid antivirus on Windows 11?

For most home users, Windows Defender combined with careful browsing habits provides solid protection. Paid antivirus suites add extras like VPN access, password managers, and identity monitoring — useful, but not required for strong baseline security.

Conclusion

Removing malware from Windows 11 doesn’t require expensive software or a trip to a repair shop. Update Windows Defender, run a Full and Offline scan, follow up with Malwarebytes, clear suspicious startup programs, reset your browser, and repair system files with SFC. Most infections clear up completely with these free, built-in tools.

Once you’re clean, stay protected by keeping Windows 11 updated, being cautious with email attachments, and downloading software only from trusted sources.

Found this helpful? Browse our other free Windows 11 fix guides and solve your next tech problem in minutes.

Windows 11 Keeps Freezing? Here’s How to Fix It (8 Proven Fixes)

Windows 11 keeps freezing randomly? Use these 8 proven fixes — update drivers, run SFC, free up disk space, check for overheating, and more. No tech skills needed.

Introduction

Your screen goes still. The mouse cursor stops moving. Nothing clicks. Windows 11 keeps freezing at the worst possible moment — and it’s one of the most frustrating tech problems you can face.

The freeze can last a few seconds or force a hard restart. It might happen once a day or every hour. Either way, there’s a reason: too little memory, a corrupt driver, a rogue startup program, or even a bad Windows update.

The good news? Most freezes have a fixable cause, and you can diagnose and solve the problem using free, built-in Windows tools — no technical background required.

Quick Answer

To fix Windows 11 freezing, restart your PC and install all pending Windows updates. Then open Task Manager (Ctrl + Shift + Esc) to check for high CPU or RAM usage. Run sfc /scannow in an elevated Command Prompt to repair corrupted system files. If freezing continues, update your drivers and disable non-essential startup programs.

Why Does Windows 11 Keep Freezing?

Before diving into fixes, it helps to know what’s usually to blame:

  • Outdated or corrupt drivers — especially display, chipset, and storage drivers
  • Insufficient RAM — too many apps competing for limited memory
  • Overheating — the CPU or GPU slows itself down to cool off, causing hitches
  • Corrupted system files — Windows components damaged by a bad update or improper shutdown
  • Too many startup programs — apps loading at boot eat resources before you do anything
  • Low disk space — Windows needs free space for virtual memory (page file)
  • Faulty Windows Update — rare, but a bad patch can trigger random freezes

Fix 1: Restart and Install Windows Updates

A full restart clears memory leaks and queued processes that cause freezing. After restarting:

  1. Press Windows key + I to open Settings.
  2. Go to Windows Update.
  3. Click Check for updates and install everything available.
  4. Restart again when prompted.

Windows updates often include stability patches and driver fixes that directly address freeze issues.

Pro tip: If Windows Update itself isn’t working, see our guide on How to Fix Windows Update Not Working on Windows 11.

Troubleshooting tip: If your PC freezes during an update, hold the power button to force a shutdown, then restart normally. Windows usually recovers automatically on the next boot.

Fix 2: Check RAM and CPU Usage in Task Manager

A frozen PC is often an overloaded PC. Task Manager shows you exactly what’s eating your resources.

  1. Press Ctrl + Shift + Esc to open Task Manager.
  2. Click the Processes tab.
  3. Click the CPU column header to sort by highest usage, then do the same for Memory.
  4. If one app is using 80–100% of CPU or hogging memory, right-click it and choose End task.

If you see high usage with nothing obvious running, you may have too little RAM for your workload — or a background process like antivirus is scanning at the wrong time.

Fix 3: Update (or Roll Back) Your Drivers

Outdated or buggy drivers — particularly display and storage drivers — are a leading cause of random freezes.

To update a driver:

  1. Right-click the Start button and choose Device Manager.
  2. Expand the category you want to check (e.g., Display adapters, Disk drives).
  3. Right-click the device and choose Update driver > Search automatically for drivers.

To roll back a driver (if freezing started after a recent update):

  1. In Device Manager, right-click the device and choose Properties.
  2. Click the Driver tab.
  3. If Roll Back Driver is available, click it and follow the prompts.

Troubleshooting tip: If the automatic driver search finds nothing new, visit the manufacturer’s website (NVIDIA, AMD, Intel, or your laptop maker) to download the latest version directly.

Fix 4: Disable Startup Programs

Dozens of apps can silently load at startup, eating RAM before you even open a browser. Trimming the list often stops freezes immediately.

  1. Press Ctrl + Shift + Esc to open Task Manager.
  2. Click the Startup apps tab.
  3. Look at the Startup impact column.
  4. Right-click any “High” impact app you don’t need at startup and choose Disable.
  5. Restart your PC.

Don’t disable your antivirus or any hardware utility. Everything else — Spotify, Discord, OneDrive (unless you actively need it at boot) — is fair game.

For a broader performance boost, see our full guide: How to Speed Up a Slow Windows 11 PC.

Fix 5: Run System File Checker (SFC)

Corrupted Windows system files cause unpredictable behavior, including random freezes. The built-in SFC tool scans and repairs them automatically.

  1. Click the Search bar, type cmd, right-click Command Prompt, and choose Run as administrator.
  2. Type the following command and press Enter:
sfc /scannow
  1. Wait for the scan to finish — it takes 10–15 minutes.
  2. If SFC reports it fixed files, restart your PC.

If SFC reports it couldn’t repair everything, run this command next:

DISM /Online /Cleanup-Image /RestoreHealth

Then run sfc /scannow a second time.

Pro tip: Run SFC at least once a month if your PC tends to be unstable.

Fix 6: Free Up Disk Space

Windows 11 uses free disk space as virtual memory. If your drive is nearly full, the system has nowhere to expand memory — and freezes. Keep at least 10–15% of your drive free at all times.

  1. Press Windows key + I, then go to System > Storage.
  2. Click Temporary files and remove what you don’t need.
  3. Turn on the Storage Sense toggle to automate future cleanups.

For a deeper cleanup, our guide covers every free method: How to Free Up Disk Space on Windows 11.

Fix 7: Check for Overheating

When a CPU or GPU gets too hot, it slows itself down to prevent damage — and that throttling looks exactly like a freeze. Common signs: freezes during gaming or video editing, fans running loud just before a freeze, a laptop that’s hot to the touch.

  1. Download a free temperature monitor: HWMonitor or Core Temp are both reputable and free.
  2. Watch your CPU temperature while working. Anything consistently above 90 °C under load is a problem.
  3. If temps are high: clean dust from vents, make sure airflow around your PC is clear, or (for desktops) consider refreshing the thermal paste.

Troubleshooting tip: On laptops, a cooling pad or simply elevating the rear of the laptop a few centimetres can drop temperatures noticeably.

Fix 8: Perform a Clean Boot

A clean boot starts Windows with only essential Microsoft services and no third-party apps. If the freezing stops in a clean boot, a background app is the culprit.

  1. Press Windows key + R, type msconfig, and press Enter.
  2. On the Services tab, check Hide all Microsoft services, then click Disable all.
  3. Click the Startup tab, choose Open Task Manager, and disable all startup items.
  4. Click OK, then restart your PC.
  5. Test for freezing. If it’s gone, re-enable services in small batches to identify the one causing the problem.

Common Mistakes to Avoid

  • Logging off instead of restarting. Signing out and back in is not the same as a restart. A full restart clears memory and applies pending updates — always do this first.
  • Ignoring Windows Update. A single missed stability patch can cause months of freezing. Keep updates current.
  • Disabling antivirus to “speed things up.” Your antivirus may be scheduling scans at peak times, which looks like a freeze. Change its scan schedule instead of disabling protection.
  • Running SFC without admin rights. SFC silently fails without administrator privileges. Always right-click Command Prompt and choose Run as administrator.
  • Letting the drive fill to the brim. A drive at 95–100% capacity causes regular freezes. Keep at least 10–15% free space.
  • Jumping straight to a Windows reinstall. Most freezes are fixable without reinstalling. Work through Fixes 1–8 first — a reset is a last resort.
  • Forgetting to check driver rollbacks. If freezing started after a specific date, check what updated that day. Rolling back the driver often resolves it in minutes.

Frequently Asked Questions

Why does Windows 11 freeze randomly with no warning?

Random freezes usually point to driver conflicts, insufficient RAM, or an overheating CPU. Run Task Manager during normal use to watch for resource spikes, and check CPU temperatures with a free tool like Core Temp or HWMonitor.

Can a virus cause Windows 11 to keep freezing?

Yes. Malware running in the background can consume CPU and RAM, causing freezes. Open Windows Security, go to Virus & threat protection, and run a Full scan to rule this out.

Does more RAM fix Windows 11 freezing?

Sometimes. If Task Manager consistently shows your RAM at 90%+ during normal use, adding more RAM will help. Most Windows 11 PCs benefit from 16 GB for everyday multitasking.

Will resetting Windows 11 fix the freezing?

It usually does, but it’s a last resort. Try all 8 fixes in this guide first. If nothing works, go to Settings > System > Recovery > Reset this PC and choose “Keep my files.”

How do I know if my hard drive is causing the freezes?

Use the free tool CrystalDiskInfo to check your drive’s health. If it shows “Caution” or “Bad,” your drive is failing and needs replacing — back up your files immediately.

Is Windows 11 more prone to freezing than Windows 10?

Not inherently. Most freezes on Windows 11 come from outdated drivers that haven’t been updated for Windows 11 compatibility. Keeping drivers current resolves the majority of cases.

What if Windows 11 freezes at startup, before I can do anything?

Boot into Safe Mode by holding Shift while clicking Restart, then go to Troubleshoot > Advanced options > Startup Settings > Restart, and press 4. In Safe Mode, run SFC and check Device Manager for any device marked with a yellow warning icon.

Conclusion

A Windows 11 PC that keeps freezing is aggravating — but it’s almost always fixable without paying a repair shop. Start with a restart and Windows Update, use Task Manager to spot resource hogs, run SFC to repair system files, and check for overheating. Work through the eight fixes in order and you’ll find and eliminate the cause.

Ready to tackle more Windows problems? Browse our other step-by-step troubleshooting guides for fixes to the most common PC issues.